Apprentice Sales Assistant-ADV (M/F)

The CMR Group company

OUR AMBITION: FACILITATING ACCESS TO THE ENERGIES OF THE FUTURE

How to summarize more than 60 years of history in a few lines?

Founded in Marseille in 1959, the CMR Group is a specialist in energy management: from the assembly of complex electrical harnesses for motors to the design of sensors for nuclear power plants, including the installation of control systems. energy on boats.

CMR GROUP now has more than 1,000 employees in 10 countries and continues to grow, notably by joining the American group Amphenol in 2023, leader in connectors.

Our customers have one major concern in common: sustainably reducing their carbon footprint. We support them with innovative solutions to optimize their energy.


How do we design work?

A player appreciated for its reliability, CMR encourages a culture based on high standards and kindness, implying respect for its customers and its employees. Diversity and entrepreneurial spirit have been part of CMR’s DNA since its creation and are values illustrated on a daily basis by our employees of 24 different nationalities within the group, 47% of whom are women. The HR policy promotes employee experience and skills development through different means: training but also coaching, mentoring, and national or international internal mobility.


Position and missions
We are offering you a work-study contract as a Sales Administrative Assistant (ADV) at our headquarters in Marseille, at the Château-Gombert Technopole, to ensure the administrative management of customer orders from receipt to delivery of finished products in order to meet customer requirements while respecting internal and external procedures.
Reporting to the Sales Administration Manager, your responsibilities will be to:
• Implement customer account security requests
• Follow-up exports in accordance with the Authorized Economic Operator standard
• Participate in the administrative follow-up of customer orders, from the creation of customer accounts to payment of the order
• Act as an interface between production and the customer
• Represent the customer internally.

Your main activities as a Sales Administrative assistant will be :
• Create and update customer accounts
• Verify and decipher customer orders (internal/external codes, prices, addresses, incoterms, etc.), submit them to the ERP, and have them validated
• Issue the official acknowledgment of receipt with delivery deadlines
• Answer phone calls, and emails from customers and subsidiaries, and inform them of the progress of their orders
• Follow up and seek solutions with the relevant departments to meet customer requests in terms of delivery times to achieve the "zero delays, zero deviation" goal
• Contribute to the selection of transportation for shipping customer orders
• Provide transportation quotes to customers using rates, incoterms, and according to the degree of urgency and mode of transport
• Monitor the list of unpaid invoices, follow up with customers to pay overdue invoices, and propose corrective actions (formal notice, blocking shipments, advance payment, etc.)

Knowledge and Skills:
• International trade techniques (Incoterms, customs procedures, documents, and means of transport)
• Excel, Outlook, Internet
• ERP (Engineering Resource Planning)
• Customer relations
• Written and spoken English

You are recognized for your interpersonal skills and organizational skills. You are autonomous and demonstrate initiative.

Your dynamism and your desire to learn will allow you to be involved in different subjects, allowing you to acquire real experience.

Please send your application to the following address: recruitment@cmr-group.com

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