Quality Manager
15/04/2024
Quality Manager
Leetsdale, PA, USA
Benefits: Medical, Dental, Vision, 401k, FSA, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, Vacation Time, Personal Days, Paid Holidays, Parental Leave, Bereavement Leave, Recognition Programs, Bonus Program, On-site Training including IPC certification
**$1,000 Sign-on Bonus after 90 days**
Schedule: Monday-Friday, 7am-3:30pm
Job Type: Full-Time, On-site
CMR Group is a global manufacturing business with sites in the US, UK, Europe, Africa and Asia. The business manufactures components that are supplied into performance critical sectors such as Power Generation, Marine and Renewable Energy. CMR Group has been established for over 60 years and are key players in a global marketplace.
Job Summary: The Quality Manager at CMR USA will deploy the Strategic Quality Plan at the operational level and provide overall quality leadership to the USA organization; drive the continuous improvement efforts throughout the operation in support of Total Quality Leadership, the Company's Quality System and the Company's Business System; provide support in Total Quality Leadership to customers, suppliers, and partners of the organization.
Essential Duties & Responsibilities:
• To create an environment and culture where all staff strive to produce quality products and services for the customer with zero defects
• Manage and monitor the QHSE performance of the company and advise on all QHSE matters, issues and concerns to ensure Company compliance with statutory requirements, Company and contractual requirements and good industry practice
• Liaise with Customers regarding QHSE matters to ensure their expectations are met
• Responsible for Company’s QHSE processes and procedures to ensure the Company maintains its accreditations
• Manage an effective quality sampling, testing and inspection service to ensure that products meet required specifications and standards
• Planning, organizing, and conducting internal, external, audits for verifying effective implementation of the Quality System
• Act as Subject Matter Expert for Quality matters
• Establishing a Quality System throughout the Company in line with the current ISO 9001 standard by working together with all departments and personnel involved
• Managing the Quality System and ensuring compliance with internal, external, and regulatory standards
• Conduct periodic management review meetings
• Oversee control of non-conforming product including product recalls
• Resolution of internal and external quality issues in conjunction with appropriate personnel
• Travel as necessary to support visiting customers; carrying out supplier audits, and meeting to discuss quality plans and/or investigating quality issues.
• Customer needs assessment; meeting quality standards for services, and evaluation of customer satisfaction
• Continually evaluate methods, processes, team members, and equipment and recommend processes that add value to CMR USA, LLC products and services
• Conduct QHSE training courses using internal and external resources when required.
• Consistently display a ‘can do’ attitude, promote open communication in the workplace, and treat everyone with dignity and respect
• Utilize the CI board to offer continuous improvement ideas
• Ensure 5s standards are met
Qualifications:
• Minimum of 2 years’ Quality Management System experience, preferably in a manufacturing environment
• Bachelor’s Degree in Quality Engineering or related discipline is preferred
• Proven Leadership and Decision-Making skills to motivate team members and enhance productivity
• Strong organizational skills for managing tasks, coordinating resources, and ensuring smooth operations within the organization
• Must have excellent problem-solving abilities and effective verbal and written communication
• The ability to think analytically for interpreting data, identifying trends, and making data-driven decisions to improve operational efficiency
• High attention to detail and ability to identify potential operational inefficiencies, mitigate risks, and maintain quality standards
• Continuous Improvement Mindset
• A-620 CIS or ISO9001 Internal Auditor Certification is a plus
• Detailed knowledge of quality processes such as ISO 9001:2008(2015), TS-16949, Lean, 5S, and AIAG Core Tools to plan, support and prompt APQP/PPAP submittals is a plus
• Willingness to travel up to 15%
Physical Demands:
SEDENTARY (10 lbs. max. lifting with frequent lifting/carrying articles; standing/walking on occasion)
We are an EOE